Frequently Asked Questions

Everything you need to know about shopping with Dimples

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags still attached. Simply visit our Returns Portal to generate a prepaid shipping label.

How do I find my correct size?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options via Klarna and Afterpay.

How should I care for my Dimples garments?

To maintain the quality of your clothing, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of every piece.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.